Blogs
In my last blog, I railed against companies that see Facebook "Likes" as the be-all and end-all, when instead it's meaningful interaction that makes social media work. A number of you seemed to agree, for the dozen or so emails I received all had a similar theme – folks pledging to redouble their efforts and connect with the folks who visit their Facebook fanpages.
Good for them.
What I neglected to say in that post was that focusing on social media at the expense of your website is a huge, but all too common mistake. Everywhere you look, companies large and small have Facebook fanpages, Twitter accounts, Linkedin profiles and even Pinterest wheels. I admire this desire to adopt the latest technology to move...
In a recent blog, I shared what I think is a common problem that plagues our industry – an overemphasis on Facebook "likes" at the expense of meaningful interaction. My intent wasn't to cast aspersions on social media or those who make it a daily practice. Rather, my attempt was to plunge a dagger into the heart of the belief that "likes" are meaningful, in and of themselves.
If you read the post, you know why I say that. Only a small percentage of fans actually receive your updates in their newsfeeds. And if you desire to increase this percentage, you have a couple of choices:
1. Get fans to comment on and share your posts, or...
2. Constantly increase the number of...
One of the most significant, though least recognized aspects of business is competition – specifically, the role competitors play in the success or failure of your company.
I've found that far too many folks see what they do as being isolated from the outside world – especially the outside world that's involved in similar lines of business.
For example, many of the tackle retailers I talk to on a daily basis seem to think in terms of "I'm selling (fill in the blank)...those guys aren't really in the same business." Really? Because the last time I checked, consumers don't much mind where a product comes from, provided they can consistently find what they need, have it delivered in a timely fashion and get adequate customer service in the process.
The I-don't-really-...
You've heard the the saying: "Everyone can't be wrong." That's how I frequently feel when I engage in conversation with folks about independent retailers in the sportfishing industry. The sense you get is that people have thrown up their hands and written off the entire lot as beyond salvage.
Some days, to be candid, I include myself in that group.
As someone who's been involved in the sportfishing industry for well over a decade, and who's spent a significant portion of that time working with independent retailers, I know firsthand their struggles – the big-boxes, or lack of business experience, ailing sales or a declining client base. But I also know that many of the most pressing issues for independents are the result of self-inflicted wounds.
For example, I can...
I know it's a result of my own quirkiness, but the sponsorship shirts of professional anglers annoy me. Why? Each year, they change like the wind and there's very little consistency. This year Angler X has one hardbait company as a sponsor. The next year he's sponsored by the company's chief rival.
Did he want to be with the second company all along? Or was it a straight economic decision? Likely the latter, but seeing him change so soon has to make some consumers wonder.
My annoyance likely arises out of the knowledge that, unlike just about any other sport, viewers can actually participate in ours. Viewers can fish the same waters with the same equipment. And while I don't think a pro's shirts greatly impacts consumer buying behavior, consumers do notice. And most...
Each day, I find myself asking people or companies why they don't use social media. Or for those that do, what they actually get out of it. The answers are often vague, wandering and lengthy, which leads me to believe that very few companies truly get what they could or should out of social media. Even many of the largest companies in our industry, including some that spend tens of thousands of dollars per year on social media, can't give me a clear account of the value they derive from social media.
That's sad. And inexcusable, in my opinion. If you're going to devote resources to an endeavor, you should track the value it provides. What's more, there are any manner of free or inexpensive tools to help.
And for those in the other camp, if you or your company doesn't see...
I recently wrapped up an evening by spending 30 minutes on the phone with one of our industry's leading branding- and marketing-strategy gurus. I initiated the conversation with a desire to pick his brain for a piece I'm doing for my newsletter, but when the topic turned to marketing strategy, he said something that piqued my interest.
"Many companies lack an adequate understanding of the consumers they're marketing to," he said. "Without that, you're dead in the water."
That got me to thinking about the companies I talk to on a week-to-week basis. Many, if not most, have no idea who they're marketing to. Yes, they know their product is geared to anglers – maybe even avid anglers. But beyond that, they're lost. I mean alone in a strange place. Blindfolded lost.
...
In my last job, I heard the phrase "outside the box" thrown around a lot. Aside from getting asked all the time if I thought this or that company's products represented "outside-the-box thinking," I'd frequently get emails from PR folks that read: "Innovative products...by one of the most outside-the-box thinkers."
One day, while conversing about products and their creators, a fellow employee asked me a question I was ill-prepared to answer: "If everyone's outside the box, who's manning the box?"
That was a eureka moment of sorts for me, where the lightbulb of innovation turned off, not on. I realized that our industry, like numerous others, doesn't suffer from a dearth of innovators. We suffer from a glut. Too many folks are thinking about being innovative, when what we...
Since making the choice to eat better, exercise regularly and overall live a healthier, more active life, I've felt better, moved better and learned to enjoy foods I never thought I'd sample, much less enjoy. Nowadays, my obsessions are peanut butter, Greek yogurt, leafy vegetables, pork shoulders and eggs. Even so, I still allow myself fried fish on occasion, French fries are a once-every-few-months treat and should I have a hankering for carrot cake, I don't deny myself. I just don't enjoy food enough to worry about bingeing.
Occasionally, however, I hear "You mean you're going to eat that? That's not healthy," from friends and family members. After devouring whatever food is in question, I always deliver the same terse words: "It's not what you do occasionally that's kills...
Like many of you, I keep close tabs on the economy – hopeful of for any signs that a real turnaround's on the horizon. More often than not, I'm met with disappointment, confronted as I am with the torrent of bad news surrounding home sales, investments and consumer spending.
It's enough to make even the staunchest optimist gloomy. I know because I'm one of those hopeful optimists, always thinking good news is on the horizon. Lately, however, I've started to focus less on what's ahead and more on what we can all do to be better prepared for it.
We hear every day about companies doing more with less, employees doing the jobs of three and four people, budgets being reallocated and buildings being designed to use less energy. All of this is aimed at the new reality: High gas...
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about the author

The former editor of ESPNs sportfishing business magazine, Ronell Smith currently runs The Tackle Insider – a subscription-based newsletter available at RonellSmith.com. You can follow him on Twitter and FaceBook
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